Privacy Policy

Privacy Policy for Husqvarna Robot Lawn Mower by Power N Play

Introduction

Welcome to https://husqvarna-robo-lawn-mower.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, utilize, disclose, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://husqvarna-robo-lawn-mower.thebestlocalpro.com.
  2. Any mobile or desktop applications developed by us for lawn mower control and monitoring.
  3. Online services related to lawn maintenance and customer support.
  4. Products we offer, including robot lawn mowers and associated accessories.

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies governing your data, so please review them carefully.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Account Creation and Use: When you sign up for an account on our platform, create a profile, or use any of our services as an authorized user, we collect and process your personal data to manage your account effectively.
  2. Website Visits: We track user interactions with our websites to understand preferences, improve site functionality, and personalize content. This includes using analytics tools to gather information about page views, time spent on the site, and browser behavior.
  3. Communication: If you choose to receive newsletters, promotional emails, or other communications from us, we process your contact details and interaction history with these messages.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: This includes usernames, email addresses, passwords (hashed and salted), and profile pictures.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for processing purchases.
  3. Financial Records: Transaction history related to your purchases and refunds.
  4. Purchase Data: Products you buy, quantities, purchase frequency, and associated prices.
  5. Device Identifiers: Unique identifiers from mobile devices, such as IP addresses, device tokens, and advertising IDs, for user recognition and marketing purposes.
  6. Location Information: GPS coordinates or other location data when you use our lawn mower applications to map your property.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products and services.
  8. Social Media Details: If you log in through social media accounts, we may collect information from those platforms, like your public profile data and email address.
  9. Product Interaction: We track how you interact with our lawn mower products, including usage patterns, preferences, and error reports, to improve their performance and user experience.

Cookies and Similar Technologies

We use cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as allowing you to log in and navigate securely.
  2. Preferences: Remember your preferences and settings to provide a personalized experience.
  3. Analytics: Track user behavior and gather analytics data to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy. When we no longer need to process your data for these purposes, we securely delete or anonymize it. Here’s a breakdown:

  1. Account Information: Retained until your account is deactivated or closed.
  2. Payment Data: Kept for financial record-keeping and fraud prevention purposes, in compliance with applicable laws (e.g., 7 years).
  3. Purchase History: Preserved for order fulfillment, customer service, and legal requirements (up to 5 years).
  4. Analytics Data: Retained for a limited time to improve our services and may be aggregated for reporting purposes.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Employing encryption for secure communication and data storage.
  2. Utilizing trusted third-party processing partners who adhere to strict security standards.
  3. Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect or target personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances, such as when it is no longer necessary for its initial purpose.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format, and transfer it to another controller.
  6. Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their rights under applicable privacy laws.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes. Your continued use of our services after policy updates constitutes your consent to the revised terms.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us via:

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data privacy and security.